Frequently asked questions
Everything you need to know about courses, enrollment, pricing, and technical support — organized by category, or search directly.
10 results
01How do I start a course?
Click “Enroll Now” on any course page and complete checkout. The course appears immediately in your “My Courses” dashboard, ready to begin.
02Are the courses self-paced?
Yes. Every course is self-paced with lifetime access once enrolled, so you can study on whatever schedule fits your life.
03How do I enroll in a course?
Browse the catalog, choose a course, select “Enroll Now,” and complete payment. You receive immediate access to all materials.
04Can I switch or cancel a course after enrolling?
You can switch to a different course within 14 days of enrollment at no charge. Cancellations within that window are refunded in full to your original payment method.
05What are the pricing options available?
Choose single-course purchases, a monthly subscription for unlimited access, or an annual plan at a reduced rate. Financial aid and student discounts are available on request.
06Do you offer refunds?
Yes. Individual course purchases are eligible for a full refund within 14 days if you have completed less than 20% of the content.
07What technical requirements do I need?
A stable internet connection, a current version of Chrome, Firefox, Safari, or Edge, and any device from the last five years. Individual courses will list additional software where relevant.
08Why won’t my video lessons load?
Most playback issues resolve by clearing your browser cache or switching networks. If the problem persists, our support team can check your account directly.
09Do I receive a certificate on completion?
Every course awards a certificate of completion once all modules and the final assessment are finished. Certificates can be downloaded or shared directly to LinkedIn.
10How can I get help if I have issues?
Our support team is available through live chat or email at any hour. Typical response time is two to four hours.
Our support team reads every message
If the answer isn’t above, reach the team directly and we’ll get back to you within one business day.